Customer Help

Frequently Asked Questions

Answers about custom tailoring, measurements, payment, and delivery.

Orders

How long does a custom order take?

Most custom orders take 7 to 14 days depending on garment type, fabric, embroidery, and workshop load.

Measurements

Can I reuse saved measurements?

Yes. Your saved measurements can be reused and updated from your account or during checkout.

Fabrics

Can I choose fabric first?

Yes. Select an available fabric, then choose the garment you want made from it.

Payment

Which payment methods are available?

Available payment methods may include bank transfer, JazzCash, EasyPaisa, and card depending on checkout settings.